Thank you for choosing Amore Dagmara for your aesthetic treatment needs. In order to provide you with the best service and ensure appointment availability, we have implemented a non-refundable booking fee policy. Please carefully read and understand the following terms before confirming your appointment:
- Booking Fee Requirement: To secure your appointment, a non-refundable booking fee of £30 is required. This fee will be applied towards the total cost of your scheduled treatment.
- Payment Method: The booking fee can be paid through our secure online payment portal or in-person at our clinic.
- Appointment Confirmation: Your appointment will be confirmed once the booking fee has been successfully processed. You only have 24 hours to pay the deposit via the link sent to you, failure to do so will result in your appointment being cancelled.
- Cancellations and Rescheduling:
- Cancellation: In the event that you need to cancel your appointment, the booking fee will not be refunded.
- Rescheduling: If you wish to reschedule your appointment, please notify us at least 3 days prior to your original appointment date. Your booking fee will be transferred to the new appointment date. The rescheduled date must be within 2 weeks of the original appointment.
- The appointment can only be rescheduled once, unless agreed with Amore the booking fee with be forfeited.
- Failure to Reschedule: If you fail to reschedule within the specified timeframe, the booking fee will be forfeited.
- Late Arrival: We understand that unforeseen circumstances may cause delays. However, arriving excessively late to your appointment may result in the need to reschedule, and the booking fee will be forfeited.
- No-Show Policy: If you fail to attend your scheduled appointment without prior notice, the booking fee will be retained and the appointment will be considered fulfilled.
- Treatment Cost: The remaining balance for your aesthetic treatment will be due on the day of your appointment. Please refer to the treatment cost provided during your consultation.
- Refunds and Exceptions: The booking fee is non-refundable under any circumstances, except for cases where the clinic needs to cancel or reschedule the appointment due to unforeseen reasons. In such cases, the booking fee will be fully refunded.
By confirming your appointment and submitting the booking fee, you acknowledge and agree to the terms outlined in this non-refundable booking fee policy. We appreciate your understanding and look forward to providing you with exceptional aesthetic care.
If you have any questions or require further clarification, please do not hesitate to contact us, details can be found on our contact us page.